Box Office Attendant

Hourly rate: $16.00
Application acceptance is continuous (no deadline)

 

Our team is growing! Arts Court Theatre and the Ottawa Fringe Festival are in search for box office
attendants (casual work 10-30 hours a month). If you are a lover of arts and culture, enjoy catching a
theatre, dance or music performance or perhaps are looking to meet new people in a creative
environment this may be the perfect fit. Assisting with patrons’ question and needs, interacting with
production staff, and processing ticket sales- you will be the face of Arts Court Theatre and Ottawa
Fringe Festival.

Duties and Responsibilities

• Provide a high-level of front-line customer service including greeting and engaging customers, and
providing show or event information
• Process ticketing sales for shows or events held at Arts Court Theatre box office
• Orient patrons around the Arts Court and Ottawa Art Gallery building
• Balance and verify daily revenue, complete shift report, and deposit
• Maintain a safe and tidy work space
• Report all concerns, accidents and incidents to immediate supervisor and take appropriate action
• Maintain an understanding of programming occurring at Arts Court Theatre
• Understand, adhere to, and enforce Corporate Policies & Procedures, Emergency Procedures and
Health and Safety Standards for all participants and staff
• Attend meetings/training as required
• Performs other duties as assigned

Selection Criteria

• Completion of Grade 11 education
• Intermediate computer skills (Word/Excel/Outlook)
• Experience with cash handling is a major asset
• Fluency in English and conversational French
• Exceptional customer service and communication skills

If this opportunity matches your interest and experience, please send you Cover Letter and CV to:
Claudia Gutierrez at [email protected]
Reporting to the Patron & Client Services Manager, you will provide professional front-line customer
service support, responding to inquiries, program information and services that result in a positive
experience.

Only those selected for an interview will be contacted.

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