Job Opportunity: Patron and Client Services Coordinator

The Ottawa Fringe is looking for a qualified individual to work with us as Patron and
Client Services Coordinator.

Please submit your application to Kevin Waghorn, Managing Director, by email to by October 15, 2018.

Patron and Client Services Coordinator
Salary Range: $32,000 to $34,000

This is a regular part time role with a schedule of 32 hours each week on average.

Reporting to the Managing Director, the Patron and Client Services Coordinator’s responsibilities include:
● Client Relations (contracts, rental agreements, staffing requirements)
● Creating and maintaining a volunteer database
● Recruiting, scheduling, training and managing Arts Court Theatre volunteers as required
● Designing and implementing a volunteer plan for our Festivals
● Coordinating box office and front of house requirements for Arts Court Theatre clients, including scheduling front of house staff/volunteers
● Coordinating box office services for the Ottawa Fringe Festival and undercurrents

We are looking for:
● Customer service or Client relation experience
● Strong computer skills, particularly using Excel and/or other database management software
● Previous experience coordinating and administering customer-based programs
● Experience in supervising staff and volunteers is an asset
● Knowledge of the local performing arts and business community is an asset
● Experience working in the not-for-profit sector is an asset
● Strong interpersonal skills, integrity, high energy, creativity, a collaborative spirit, and the cultural sensitivity needed to work effectively in a diverse environment of artists, producers, creative and management teams
● Bilingual (French/English)

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